Refund policy
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
-
The item must be unused and in original condition
-
It must be in the original packaging
-
Proof of purchase is required
Once your return is approved, you will receive the return address and instructions.
Non-Returnable Items
The following items cannot be returned or refunded:
-
Sale or discounted items
-
Gift cards
-
Digital products
-
Personal care items that have been opened
Refunds
After we receive and inspect your returned item:
-
If approved, your refund will be processed within 7–10 business days
-
The refund will be issued to your original payment method
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide clear photos of the product.
Shipping Costs
-
Return shipping costs are the responsibility of the customer
-
Original shipping charges are non-refundable
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: primecart882@gmail.com
Phone/WhatsApp: +923134487379